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Old 07-17-2017, 12:54 PM  
Hog's Gone Fishin Hog's Gone Fishin is offline
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Anyone use Vivint home security

I've been trying to cancel my contract with them and they tell me I can't. i've written them a notice the last three months to cancel my service and they just won't do it. so now I'm 3 months behind on payment and they keep calling wanting money and I keep explaining that I'm done sending them money. Who the hell signs a 5 year contract anyway, I guess I did , but I'm done.
When i got the service it was from a door to door guy selling Vivint and i already had ADT, he had me just write ADT a note to cancel service and there were no issues with them but VIVINT will not let me do that. They say they need $1003 to cancel.

**** THEM !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

THEY DONE PISSED OFF HOG FARMER!!!!!!!!!!!!!!!!!!!!!!!!
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Old 07-17-2017, 02:07 PM   #16
mikeyis4dcats. mikeyis4dcats. is offline
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i'll be nice and link you to this, at least it may save you some money
https://turbofuture.com/internet/How...ivint-contract
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Old 07-17-2017, 02:29 PM   #17
Amnorix Amnorix is offline
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So things to check:

1. if you're late in paying, do you owe interest charges?

2. if they sue you, do you owe legal fees?

3. can they sue you in some god-forsaken jurisdiction (Florida or Minnesota or whatever)? Have you agreed through the contract to personal jurisdiction there?

4. is there mandatory arbitration if there is a dispute? again, in some god-forsake jurisdiction?

Rant and rave all you want, unless you have an out (see Mikey's post) then they could definitely come after you and be a pain in the ass about all this, and you could end up owing more than the thousand bucks.
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Old 07-17-2017, 02:34 PM   #18
ptlyon ptlyon is offline
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Old 07-17-2017, 02:36 PM   #19
Eleazar Eleazar is offline
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Quote:
Originally Posted by Hog Farmer View Post
Well, it's the way they sell their product. Kinda like Woodbridge windows,Kinda like Kirby Vacuums. all good products.
Does Kirby require you to rent their vacuums forever? I wasn't aware of that.
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Old 07-17-2017, 02:43 PM   #20
Hog's Gone Fishin Hog's Gone Fishin is offline
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Quote:
Originally Posted by mikeyis4dcats. View Post
and it seems as tho you ARE pissed about the terms

https://support.vivint.com/how-to/cancellation-policy
Quote:
Originally Posted by mikeyis4dcats. View Post
i'll be nice and link you to this, at least it may save you some money
https://turbofuture.com/internet/How...ivint-contract
Quote:
Originally Posted by Amnorix View Post
So things to check:

1. if you're late in paying, do you owe interest charges?

2. if they sue you, do you owe legal fees?

3. can they sue you in some god-forsaken jurisdiction (Florida or Minnesota or whatever)? Have you agreed through the contract to personal jurisdiction there?

4. is there mandatory arbitration if there is a dispute? again, in some god-forsake jurisdiction?

Rant and rave all you want, unless you have an out (see Mikey's post) then they could definitely come after you and be a pain in the ass about all this, and you could end up owing more than the thousand bucks.

Thanks for the links Mikey and the advice Amnorix. I've read through all the above , retreived their mailing address and just hand wrote them a letter to GO **** THEMSELVES.
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Old 07-17-2017, 02:44 PM   #21
Hog's Gone Fishin Hog's Gone Fishin is offline
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Quote:
Originally Posted by Cochise View Post
Does Kirby require you to rent their vacuums forever? I wasn't aware of that.
Shut up
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Old 07-17-2017, 03:45 PM   #22
SBInfinity SBInfinity is offline
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Quote:
Originally Posted by Hog Farmer View Post
Hey asshole, they talked me into buying what appeared to be a better system.
I understand
that's why you deserve ridicule
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Old 07-17-2017, 03:46 PM   #23
SBInfinity SBInfinity is offline
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Quote:
Originally Posted by Cochise View Post
That sucks, but... why would you buy so much as a toothpick from someone selling door to door
:
Quote:
Originally Posted by Hog Farmer View Post
Hey asshole, they talked me into buying what appeared to be a better system.
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SBInfinity < Tried to steal Andy's chili fries.SBInfinity < Tried to steal Andy's chili fries.SBInfinity < Tried to steal Andy's chili fries.SBInfinity < Tried to steal Andy's chili fries.SBInfinity < Tried to steal Andy's chili fries.SBInfinity < Tried to steal Andy's chili fries.SBInfinity < Tried to steal Andy's chili fries.SBInfinity < Tried to steal Andy's chili fries.SBInfinity < Tried to steal Andy's chili fries.SBInfinity < Tried to steal Andy's chili fries.SBInfinity < Tried to steal Andy's chili fries.
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Old 07-17-2017, 03:51 PM   #24
loochy loochy is offline
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Old 07-17-2017, 03:55 PM   #25
Rain Man Rain Man is offline
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I kind of wish I could not buy anything any more. Everything comes with strings attached.

I'd like to subscribe to the New York Times, for example, but the only way I can get a subscription appears to involve signing a form that says, "here's my credit card and just keep charging me forever unless I tell you to stop".

No. I just want a one-year subscription, and if I like it I'll renew. But apparently I'm not allowed to do that any more, so I just don't subscribe and read the occasional free articles that come to me on Facebook. This strategy must work for the New York Times overall, but it costs them my money and I want to pay them.
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Old 07-17-2017, 04:15 PM   #26
EPodolak EPodolak is offline
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Some service providers will pay your cancellation fees in exchange for signing up with them. That current contract you're in is pretty steep, but worth a look around.
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Old 07-17-2017, 05:46 PM   #27
Pablo Pablo is offline
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When we bought our house their was an ADT system already installed. Wife wanted to continue the service because at the time I was on the road a little bit for work. $50/month for this stupid shit and a 3 year contract to boot. I bet this thing is turned on a couple of times a month at best.

If you cancel at any point then you essentially owe $25/mo for the remainder of the contract.
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Old 07-17-2017, 06:05 PM   #28
88TG88 88TG88 is offline
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Don't cancel, what if someone breaks in and steals all your priceless pig semen !
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Old 07-17-2017, 06:31 PM   #29
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Old 07-17-2017, 06:34 PM   #30
Bob Dole Bob Dole is offline
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