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Old 09-30-2013, 12:46 PM  
AndChiefs AndChiefs is offline
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Blackberry's fall
I thought this was an interesting piece about Research in Motion (RIM/maker of Blackberries) and how it went from the top of the cell phone world to its current predicament. The article itself is quite long and probably won't be everyone's cup of tea but I recommend reading it if you're at all interested in business.

Mods: Feel free to move to the Media Center if you wish but I figured it was interesting enough to put out here where more than five people might actually see it.

Short excerpt:

Quote:
“The problem wasn’t that we stopped listening to customers,” said one former RIM insider. “We believed we knew better what customers needed long term than they did. Consumers would say, ‘I want a faster browser.’ We might say, ‘You might think you want a faster browser, but you don’t want to pay overage on your bill.’ ‘Well, I want a super big very responsive touchscreen.’ ‘Well, you might think you want that, but you don’t want your phone to die at 2 p.m.’ “We would say, ‘We know better, and they’ll eventually figure it out.’ ”
Read the story here.
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Old 09-30-2013, 12:52 PM   #2
KC_Lee KC_Lee is offline
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That and the fact that Jim Balsillie was more interested in getting an NHL in Hamilton, ONT than growing his company.
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Old 09-30-2013, 12:56 PM   #3
Molitoth Molitoth is offline
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Interesting. Even though the company I work for is doing well, stories like this bring realization that nothing good lasts forever.
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Old 09-30-2013, 01:04 PM   #4
listopencil listopencil is offline
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It's funny. Just a year ago my kids and I had cheap little phones from Metro PCS. I finally upgraded to a smart phone, then did the same with my kids. Our cheap little low end phones worked just like the Blackberry.
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Old 09-30-2013, 01:08 PM   #5
Lex Luthor Lex Luthor is offline
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Quote:
Originally Posted by listopencil View Post
It's funny. Just a year ago my kids and I had cheap little phones from Metro PCS. I finally upgraded to a smart phone, then did the same with my kids. Our cheap little low end phones worked just like the Blackberry.
Before the iPhones and Android phones took over the market, Blackberry was the best thing going. Several years ago we were using smart phones, and they were simply not very good.

We made Blackberry phones the standard for all smart phones in my company, and it solved a bunch of problems we were having with reliability. Then a few years later we changed the standard to iPhones. I felt pretty good about both decisions. Blackberries were great in their day, but that day is gone.

I don't see how RIM can survive.
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Old 09-30-2013, 01:09 PM   #6
vailpass vailpass is offline
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Berry was the first smart phone I had years ago. It was great.
Then they just...stopped.
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Old 09-30-2013, 01:22 PM   #7
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Arrogant jackasses.
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Old 09-30-2013, 01:24 PM   #8
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Quote:
Originally Posted by vailpass View Post
Berry was the first smart phone I had years ago. It was great.
Then they just...stopped.
A lot of the reason this was so interesting to me. A blackberry was my first one as well. I still have one through work. It feels even less technologically advanced than my old one from several years ago.
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Old 09-30-2013, 01:27 PM   #9
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Old 09-30-2013, 01:34 PM   #10
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Originally Posted by AndChiefs View Post
A lot of the reason this was so interesting to me. A blackberry was my first one as well. I still have one through work. It feels even less technologically advanced than my old one from several years ago.
They had the market by the balls but it's like they fired their r&d team...the op makes sense. Hubris.
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Old 09-30-2013, 01:42 PM   #11
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Quote:
Originally Posted by Brainiac View Post
Before the iPhones and Android phones took over the market, Blackberry was the best thing going. Several years ago we were using smart phones, and they were simply not very good.

We made Blackberry phones the standard for all smart phones in my company, and it solved a bunch of problems we were having with reliability. Then a few years later we changed the standard to iPhones. I felt pretty good about both decisions. Blackberries were great in their day, but that day is gone.

I don't see how RIM can survive.
They're not. I'm not sure when the last quarter was that they turned a profit. They're just eating equity until the inevitable end.

I really liked BB. They just didn't keep pace.
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Old 09-30-2013, 01:56 PM   #12
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They had the market by the balls but it's like they fired their r&d team...the op makes sense. Hubris.
I actually liked a couple of their ideas they didn't do (without knowing the full details of course).

The China deal and blackberry messenger providing seem like particularly egregious missed opportunities.
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Old 09-30-2013, 02:05 PM   #13
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You could write the story of BB's fail in one sentence.

"Things were great, we were kicking ass until Google and Apple chose to enter the market."
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Old 09-30-2013, 02:09 PM   #14
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A company like RIM needed to be bought out by Google, who bought a struggling motorola in 2012. The only company that impresses me is Samsung, but they run on the android
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Old 09-30-2013, 02:12 PM   #15
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You could write the story of BB's fail in one sentence.

"Things were great, we were kicking ass until Google and Apple chose to enter the market."
That seems about right...android is so customer friendly.
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