My Phone Call With Direct TV (Live Thread)

RINGLEADER · 10-20-2005, 05:15 PM

Called Direct TV...maneuvered through the myriad of button prompts to get to a live person named Ellie...asked if the Chiefs-Dolphins game that was scheduled for Sunday would be broadcast on Direct TV tomorrow night since I bought the Sunday Ticket package.

Direct TV: Sir, is this a college game?

Me: No, it's an NFL game...they moved it because of the hurricane that's going to hit Florida this weekend...

Direct TV: Let me put you on hold...

RINGLEADER · 10-20-2005, 05:16 PM

Direct TV: Sir, is this a game that was played last Sunday or is this a game that's being played this Sunday?

Me: It was supposed to be played this Sunday, but because of the hurricane they moved the game up to Friday night.

Direct TV: Ok, sir...let me put you on hold again while I get an answer...

**Dartgod** · 10-20-2005, 05:16 PM

Quote:

Originally Posted by RINGLEADER

Direct TV: Sir, is this a college game?

You're already fooked...

RINGLEADER · 10-20-2005, 05:18 PM

Direct TV: Sir, we're not showing any updates in our system. The game will be played on Sunday afternoon...

Me: No it won't.

Direct TV: According to our system it will be played Sunday afternoon...

Me: And according to the NFL it's going to be played tomorrow evening. I want to know if you're going to show it or not.

Direct TV: So you're saying that they've moved it?

Me: For the tenth time I think.

Direct TV: Ok, sir, let me check with my supervisor...this could take a few minutes. Please hold...

Raiderhater · 10-20-2005, 05:18 PM

This thread is a perfect example of why I love this board.

I'm buzzing right now, pay me no nevermind.

RINGLEADER · 10-20-2005, 05:18 PM

[muzak]

Hammock Parties · 10-20-2005, 05:19 PM

Christ, tech support are morons.

**Iowanian** · 10-20-2005, 05:20 PM

make an elk bugle noise in the phone for 30 seconds when they take you off hold

runnercyclist · 10-20-2005, 05:20 PM

It's not their fault.

It's the NFL with whom we should have the issue.

"We are not extending the telecast to more markets because we want to adhere as closely as possible to the spirit of our longstanding policy not to conflict with high school and college football during their seasons (which means Friday night and Saturday)," NFL spokesman Greg Aiello said

RINGLEADER · 10-20-2005, 05:21 PM

Direct TV: Sir, we have no record that the game has been moved. But be assured that since you are not in the blackout area the game will be visible at the schedule time on Sunday...

Me: But the game will be over Friday night. It doesn't do me any good to see the game Sunday afternoon.

Direct TV: If the game is moved you'll be able to see it on channel 706.

Me: Are you sure?

Direct TV: Yes sir. The Sunday Ticket shows all of the games and if they move it you will still be able to watch it.

Me: Are you positive?

Direct TV: Yes sir. You get to see all the games that aren't blacked out in your area. We've never not shown a game just because it was moved...

Me: Yes you have.

Direct TV: No, sir, you're mistaken, with Sunday...

Me: You moved a game last year and you showed it delayed.

Direct TV: Really? Let me put you on hold one more time.

Ebolapox · 10-20-2005, 05:21 PM

this thread is instantly a classic imo--rep all around

-EB-

Swanman · 10-20-2005, 05:23 PM

Quote:

Originally Posted by runnercyclist

It's not their fault.

It's the NFL with whom we should have the issue.

"We are not extending the telecast to more markets because we want to adhere as closely as possible to the spirit of our longstanding policy not to conflict with high school and college football during their seasons (which means Friday night and Saturday)," NFL spokesman Greg Aiello said

If they really want to adhere more closely, they should black out the NFL Network on Friday and Saturday because maybe people will stay home and watch that instead of going out and seeing a high school or college game. They got caught with their pants down and as a result they're just making up shit.

**Skip Towne** · 10-20-2005, 05:23 PM

If Directv says it's going to be played on Sunday, it's going to be played on SUNDAY. Are you Deeef?

**Iowanian** · 10-20-2005, 05:24 PM

I think my part in this play will be to {insert the hold musical selections}

they just wanna, they just wannaaaa...gihls just wanna ha aave fuh uhn

"Sir?"

Swanman · 10-20-2005, 05:24 PM

Quote:

Originally Posted by RINGLEADER

Direct TV: Sir, we have no record that the game has been moved. But be assured that since you are not in the blackout area the game will be visible at the schedule time on Sunday...

Me: But the game will be over Friday night. It doesn't do me any good to see the game Sunday afternoon.

Direct TV: If the game is moved you'll be able to see it on channel 706.

Me: Are you sure?

Direct TV: Yes sir. The Sunday Ticket shows all of the games and if they move it you will still be able to watch it.

Me: Are you positive?

Direct TV: Yes sir. You get to see all the games that aren't blacked out in your area. We've never not shown a game just because it was moved...

Me: Yes you have.

Direct TV: No, sir, you're mistaken, with Sunday...

Me: You moved a game last year and you showed it delayed.

Direct TV: Really? Let me put you on hold one more time.

Directv customer service - it's FANtastic.

10-20-2005, 05:15 PM
RINGLEADER In Search of a Life Join Date: Dec 2001 Location: Confusion, USA Casino cash: $8620503	My Phone Call With Direct TV (Live Thread) Called Direct TV...maneuvered through the myriad of button prompts to get to a live person named Ellie...asked if the Chiefs-Dolphins game that was scheduled for Sunday would be broadcast on Direct TV tomorrow night since I bought the Sunday Ticket package. Direct TV: Sir, is this a college game? Me: No, it's an NFL game...they moved it because of the hurricane that's going to hit Florida this weekend... Direct TV: Let me put you on hold...
Posts: 46,691

10-20-2005, 05:16 PM	#2
RINGLEADER In Search of a Life Join Date: Dec 2001 Location: Confusion, USA Casino cash: $8620503	Direct TV: Sir, is this a game that was played last Sunday or is this a game that's being played this Sunday? Me: It was supposed to be played this Sunday, but because of the hurricane they moved the game up to Friday night. Direct TV: Ok, sir...let me put you on hold again while I get an answer...
Posts: 46,691

10-20-2005, 05:18 PM	#4
RINGLEADER In Search of a Life Join Date: Dec 2001 Location: Confusion, USA Casino cash: $8620503	Direct TV: Sir, we're not showing any updates in our system. The game will be played on Sunday afternoon... Me: No it won't. Direct TV: According to our system it will be played Sunday afternoon... Me: And according to the NFL it's going to be played tomorrow evening. I want to know if you're going to show it or not. Direct TV: So you're saying that they've moved it? Me: For the tenth time I think. Direct TV: Ok, sir, let me check with my supervisor...this could take a few minutes. Please hold...
Posts: 46,691

10-20-2005, 05:18 PM	#5
Raiderhater **** the Raiders Join Date: Aug 2000 Location: A Webb of chaos Casino cash: $2212021	This thread is a perfect example of why I love this board. I'm buzzing right now, pay me no nevermind. __________________ "Serious sport has nothing to do with fair play. It is bound up with hatred, jealousy, boastfulness, and disregard of all the rules." -- George Orwell, Shooting an Elephant
Posts: 28,239

10-20-2005, 05:18 PM	#6
RINGLEADER In Search of a Life Join Date: Dec 2001 Location: Confusion, USA Casino cash: $8620503	[muzak]
Posts: 46,691

10-20-2005, 05:19 PM	#7
Hammock Parties I'll be back. Join Date: Nov 2002 Casino cash: $4760478	Christ, tech support are morons. __________________ Chiefs game films
Posts: 277,617

10-20-2005, 05:20 PM	#8
Iowanian Supporter Join Date: Aug 2000 Location: Utopia Casino cash: $4798454	make an elk bugle noise in the phone for 30 seconds when they take you off hold
Posts: 61,518

10-20-2005, 05:20 PM	#9
runnercyclist Gone to Carolina Join Date: Mar 2005 Location: By lake Wylie in tega cay Casino cash: $10006038	It's not their fault. It's the NFL with whom we should have the issue. "We are not extending the telecast to more markets because we want to adhere as closely as possible to the spirit of our longstanding policy not to conflict with high school and college football during their seasons (which means Friday night and Saturday)," NFL spokesman Greg Aiello said
Posts: 2,759

10-20-2005, 05:21 PM	#10
RINGLEADER In Search of a Life Join Date: Dec 2001 Location: Confusion, USA Casino cash: $8620503	Direct TV: Sir, we have no record that the game has been moved. But be assured that since you are not in the blackout area the game will be visible at the schedule time on Sunday... Me: But the game will be over Friday night. It doesn't do me any good to see the game Sunday afternoon. Direct TV: If the game is moved you'll be able to see it on channel 706. Me: Are you sure? Direct TV: Yes sir. The Sunday Ticket shows all of the games and if they move it you will still be able to watch it. Me: Are you positive? Direct TV: Yes sir. You get to see all the games that aren't blacked out in your area. We've never not shown a game just because it was moved... Me: Yes you have. Direct TV: No, sir, you're mistaken, with Sunday... Me: You moved a game last year and you showed it delayed. Direct TV: Really? Let me put you on hold one more time.
Posts: 46,691

10-20-2005, 05:21 PM	#11
Ebolapox remember, remember Join Date: Jul 2002 Location: como Casino cash: $2139903	this thread is instantly a classic imo--rep all around -EB-
Posts: 26,427

10-20-2005, 05:23 PM	#13
Skip Towne Supporter Join Date: Apr 2001 Location: T-Town Casino cash: $10004900	If Directv says it's going to be played on Sunday, it's going to be played on SUNDAY. Are you Deeef?
Posts: 69,689

10-20-2005, 05:24 PM	#14
Iowanian Supporter Join Date: Aug 2000 Location: Utopia Casino cash: $4798454	I think my part in this play will be to {insert the hold musical selections} they just wanna, they just wannaaaa...gihls just wanna ha aave fuh uhn "Sir?"
Posts: 61,518