Computers Need serious help - my computer is ****ed - Page 3

**OnTheWarpath15** · 06-27-2010, 10:25 AM

Mods - I know you'd rather have this in the Media Forum, but if you could leave this in the Lounge for a bit I'd appreciate it. I need all the help I can get.

Everything was working fine this AM, and all of a sudden this scan started from "AV Security Suite" saying m computer is infected. I stopped the scan because I don't recall downloading anything called AV Security. AVG scans nightly.

I can't open AVG. I can't open anything. I've tried restarting and using F12 to boot into Safe Mode, and I'm not even given the option.

Literally everything I try to open comes with a prompt that says that the file cannot be opened because it is infected.

I'm ****ed. Please help. FWIW, the computer in question is a desktop PC running Vista.

MeatRock · 06-27-2010, 11:18 AM

No it will not delete files or wipe out the pc. It will remove infections from the files they are in.

Sure-Oz · 06-27-2010, 11:20 AM

Quote:

Originally Posted by MeatRock

No it will not delete files or wipe out the pc. It will remove infections from the files they are in.

Thanks, ive saved the link for that in future use if i ever need it.

**CosmicPal** · 06-27-2010, 11:21 AM

Quote:

Originally Posted by OnTheWarpath58

I actually backed up all my files and set a restore point on either Wednesday or Thursday, because I was going to upgrade to W7, and never got around to it.

Can I get to that restore point in Safe Mode?

FWIW, AVG is still scanning, so I'll have to wait for it to finish.

Yeah, but if you have a faux scanner running this morning, your earlier restoration didn't remove any possible trojan you might have.

After completing the full scan, you should run a root file and copy the txt and PM it to me and I can see if you have a trojan on your computer from the root scan. But, it's fairly easy to see for yourself, because the root scan will not only show the trojan, but what exact trojan you will have.

**Bowser** · 06-27-2010, 11:22 AM

Not to hijack OTWP's thread, but has anyone ever heard of File Cure? Bogus, I'm assuming, and should be removed?

MeatRock · 06-27-2010, 11:23 AM

Try downloading it in safe mode. I think you can, but im not 100% sure.

**CosmicPal** · 06-27-2010, 11:23 AM

Quote:

Originally Posted by OnTheWarpath58

Regardless of whether I use Combofix or Malwarebyes, can I download in Safe Mode?

Safe Mode doesn't allow you to use Network settings, therefore, you cannot download in Safe Mode.

**pr_capone** · 06-27-2010, 11:23 AM

Quote:

Originally Posted by OnTheWarpath58

Regardless of whether I use Combofix or Malwarebyes, can I download in Safe Mode?

yes, as long as you do SafeMode with Networking.

If you can access the net while in safe mode, you should be good to go

**OnTheWarpath15** · 06-27-2010, 11:24 AM

Quote:

Originally Posted by CosmicPal

Yeah, but if you have a faux scanner running this morning, your earlier restoration didn't remove any possible trojan you might have.

After completing the full scan, you should run a root file and copy the txt and PM it to me and I can see if you have a trojan on your computer from the root scan. But, it's fairly easy to see for yourself, because the root scan will not only show the trojan, but what exact trojan you will have.

It's still scanning. Will it ask me to run a root file? I'm telling you, I'm a tech-idiot. You guys are going to get some really stupid questions.

**OnTheWarpath15** · 06-27-2010, 11:25 AM

Quote:

Originally Posted by CosmicPal

Safe Mode doesn't allow you to use Network settings, therefore, you cannot download in Safe Mode.

Quote:

Originally Posted by pr_capone

yes, as long as you do SafeMode with Networking.

If you can access the net while in safe mode, you should be good to go

Which is it, fellas?

**pr_capone** · 06-27-2010, 11:26 AM

Quote:

Originally Posted by CosmicPal

Safe Mode doesn't allow you to use Network settings, therefore, you cannot download in Safe Mode.

yes you can.

MeatRock · 06-27-2010, 11:26 AM

File Cure has actually corrupted files before on my computer before, so from experience no i would not use File Cure.

**OnTheWarpath15** · 06-27-2010, 11:28 AM

Interesting.

The only line from the AVG scan thus far that hasn't ended with "locked file. not tested":

c:\windows\system32\drivers\netbt.sys Virus identified Win32/patched.DX

This mean anything to anyone?

**CosmicPal** · 06-27-2010, 11:29 AM

Quote:

Originally Posted by pr_capone

yes you can.

Well, he's using Vista. I thought Vista had some funky thing with their Safe Mode.

**pr_capone** · 06-27-2010, 11:30 AM

Quote:

Originally Posted by OnTheWarpath58

Interesting.

The only line from the AVG scan thus far that hasn't ended with "locked file. not tested":

c:\windows\system32\drivers\netbt.sys Virus identified Win32/patched.DX

This mean anything to anyone?

not off hand

**pr_capone** · 06-27-2010, 11:31 AM

Quote:

Originally Posted by CosmicPal

Well, he's using Vista. I thought Vista had some funky thing with their Safe Mode.

Not that I know of. Granted, I used Vista for all of 30 days before going back to XP and eventually moving on to 7 which still does the safe mode with networking.

Nope, just did a goodle seatch, Vista should give the same options.

06-27-2010, 10:25 AM
OnTheWarpath15 MVP Join Date: Sep 2005 Casino cash: $4931115	Need serious help - my computer is ed Mods - I know you'd rather have this in the Media Forum, but if you could leave this in the Lounge for a bit I'd appreciate it. I need all the help I can get. Everything was working fine this AM, and all of a sudden this scan started from "AV Security Suite" saying m computer is infected. I stopped the scan because I don't recall downloading anything called AV Security. AVG scans nightly. I can't open AVG. I can't open anything. I've tried restarting and using F12 to boot into Safe Mode, and I'm not even given the option. Literally everything I try to open comes with a prompt that says that the file cannot be opened because it is infected. I'm ****ed. Please help. FWIW, the computer in question is a desktop PC running Vista.
Posts: 60,167

06-27-2010, 11:18 AM	#31
MeatRock Seasons in the Abyss Join Date: Jan 2010 Casino cash: $10010596	No it will not delete files or wipe out the pc. It will remove infections from the files they are in.
Posts: 4,746

06-27-2010, 11:22 AM	#34
Bowser sorta mod-ish Join Date: Jan 2004 Location: KC North Casino cash: $3481616	Not to hijack OTWP's thread, but has anyone ever heard of File Cure? Bogus, I'm assuming, and should be removed?
Posts: 100,566

06-27-2010, 11:23 AM	#35
MeatRock Seasons in the Abyss Join Date: Jan 2010 Casino cash: $10010596	Try downloading it in safe mode. I think you can, but im not 100% sure.
Posts: 4,746

06-27-2010, 11:26 AM	#41
MeatRock Seasons in the Abyss Join Date: Jan 2010 Casino cash: $10010596	File Cure has actually corrupted files before on my computer before, so from experience no i would not use File Cure.
Posts: 4,746

06-27-2010, 11:28 AM	#42
OnTheWarpath15 MVP Join Date: Sep 2005 Casino cash: $4931115	Interesting. The only line from the AVG scan thus far that hasn't ended with "locked file. not tested": c:\windows\system32\drivers\netbt.sys Virus identified Win32/patched.DX This mean anything to anyone?
Posts: 60,167