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06-03-2012, 08:10 PM | #2 |
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Windows XP??
Run services.msc and tell me if these services are started (should be set to automatic): Network Connections Security Center Windows Firewall Event Log
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Last edited by QuikSsurfer; 06-03-2012 at 08:24 PM.. |
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06-03-2012, 08:14 PM | #3 |
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Have you tried a full virus scan and malware scan? Do you know what you're infected with?
If MS Fixit won't do it, and none of the restore points work, you really should just reinstall. When system components are compromised to that degree, there's usually not an easy fix for it. Unless there's a specific removal tool. Saving Office isn't worth a compromised system.
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06-03-2012, 08:19 PM | #4 |
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Heh... don't format the machine yet..
Do what I said above and report back. Also run "regedit" and navigate to this key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center When you're there, look at the right margin and tell me if any of the entries have a value of anything aside from "0". A numeric value should be at the end of each string under the data column.
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06-03-2012, 10:15 PM | #5 |
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It's Windows 7 professional 16 bit
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06-04-2012, 09:01 AM | #6 |
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06-04-2012, 09:34 AM | #7 |
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You're probably going to have to reload the OS.
I had this same problem back in March. Took it to Geek Squad. They were stumped. I wound up having to reset my laptop to its factory settings.
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06-04-2012, 09:40 AM | #8 | |
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Quote:
**** Geek Squad. Biggest waste of money ever....
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06-04-2012, 09:41 AM | #9 | |
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Quote:
I've seen these crooks charge a customer $165 for virus removal when the infection was only noted as "tracking cookies"... Stay away from Geek Squad.
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06-04-2012, 09:51 AM | #10 | |
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Quote:
I was furious. My girlfriend purchased yearlong support from Geek Squad when she bought my laptop. They had my laptop for 3 days and swore they'd resolved the issue. When I got it back, all they had done is activated Norton's Firewall. The Windows Firewall was STILL completely gone. Which meant that my laptop was still compromised. They either had no clue what they were doing or they flat lied to her face.
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06-04-2012, 09:52 AM | #11 | |
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Quote:
If she hadn't begged me not to...I would've called and flipped shit.
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06-04-2012, 09:58 AM | #12 | |
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Quote:
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06-04-2012, 10:01 AM | #13 | |
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Quote:
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06-04-2012, 10:07 AM | #14 |
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boot from the original windows CD
select "repair installation"
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06-04-2012, 10:42 AM | #15 |
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This is a nasty virus my laptop that infected my laptop. This morning I booted it up and it wiped our McAffee anti virus. I just reloaded Mcaffee and I keep getting a pop up window that says Trojan removed. It pops up every few minutes. I am running a complete scan now.
I have the OS disc. Looks like I am going to have to reload the OS. Do I just insert the disc and follw the promts to reload it? |
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