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Old 01-22-2007, 01:25 PM  
Phobia Phobia is offline
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DTV HD DVR

So, I'm on my second HR20 DVR from DirectTV. It doesn't work any better than the first one. We frequently miss recorded shows, are forced to reset the thing, and yesterday I missed 10 minutes of the 3rd quarter of the Bears/Saints game due to the unit inexplicably pausing itself and not responding to any remote commands.

I've spoken to their CSRs and they have a software update planned for early February. They would like me to "hang in there" until then. I mean, this is a unit I've had since September and it's NEVER worked correctly and now I'm supposed to risk my Super Bowl party on it?

WWTonyDungyD?
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Old 01-22-2007, 01:30 PM   #2
Reerun_KC Reerun_KC is offline
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Wow that is scary!

I have a DTV Tivo box (not HD) and havent had one problem in 3 + years of service.

Sorry to hear that!
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Old 01-22-2007, 01:35 PM   #3
Phobia Phobia is offline
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It's DirectTV's second generation HD DVR effort since splitting from TiVo. Some of the boxes work fine (evidently) and many customers experience the same trouble we have.

The fact that it was 2nd generation was very attractive to me. But it's still garbage.
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Old 01-22-2007, 01:38 PM   #4
Chiefs Pantalones Chiefs Pantalones is offline
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Ouch, sorry to hear that Phobs.

I have the HR20 and haven't had any problems in two months of owning it, so it's still early.
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Old 01-22-2007, 01:40 PM   #5
Phobia Phobia is offline
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Why don't you send me yours and I'll send you mine?
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Old 01-22-2007, 01:40 PM   #6
OnTheWarpath58 OnTheWarpath58 is offline
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Quote:
Originally Posted by Phobia
It's DirectTV's second generation HD DVR effort since splitting from TiVo. Some of the boxes work fine (evidently) and many customers experience the same trouble we have.

The fact that it was 2nd generation was very attractive to me. But it's still garbage.

Well, I thought I was one of the lucky ones when you posted this a month or two back. Never had a problem.

Until this week.

This "software update" better ****ing work.

The only reason I switched to this POS is so I could watch my locals in HD without an OTA antenna.
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Old 01-22-2007, 01:41 PM   #7
Dartgod Dartgod is offline
Wasted away again...
 
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Problem solved...

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Old 01-22-2007, 01:43 PM   #8
Phobia Phobia is offline
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Quote:
Originally Posted by Dartgod
Yeah, I have one of those. But I'm rather used to doing my own replays. It's a very attractive feature for me especially when the network would rather pan the stands or show me a coach picking his nose than show pertinent replays.
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Old 01-22-2007, 01:47 PM   #9
Mr. Plow Mr. Plow is offline
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I think my invitation must have gotten lost in the mail, what's your address & what time is the Super Bowl party starting Phobia?
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Old 01-22-2007, 01:48 PM   #10
Phobia Phobia is offline
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Quote:
Originally Posted by Mr. Plow
I think my invitation must have gotten lost in the mail, what's your address & what time is the Super Bowl party starting Phobia?
Just follow your wife over here, dude.
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Old 01-22-2007, 01:50 PM   #11
|Zach| |Zach| is offline
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Old 01-22-2007, 01:52 PM   #12
Bill Lundberg Bill Lundberg is offline
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I've had one since September and never had any issues until yesterday. It paused and wouldn't respond during the Bears game and inexplicably stopped recording in the middle of Rome. I also noticed you can fast forward x4 now which is way to fast to time for an appropriate stopping point. I'm sure with a little practice I'll get better...
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Old 01-22-2007, 01:53 PM   #13
Mr. Plow Mr. Plow is offline
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Quote:
Originally Posted by Phobia
Just follow your wife over here, dude.
That's not my wife, it's my mom.
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Old 01-22-2007, 01:54 PM   #14
Phobia Phobia is offline
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Quote:
Originally Posted by Bill Lundberg
I've had one since September and never had any issues until yesterday. It paused and wouldn't respond during the Bears game and inexplicably stopped recording in the middle of Rome. I also noticed you can fast forward x4 now which is way to fast to time for an appropriate stopping point. I'm sure with a little practice I'll get better...
I've always been able to FFx4 and it has always sucked.
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Old 01-22-2007, 01:55 PM   #15
Phobia Phobia is offline
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Quote:
Originally Posted by Mr. Plow
That's not my wife, it's my mom.
Oh, in any case will you please purchase her something from Gillette for the next popular gifting holiday?
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