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Old 12-31-2008, 09:37 AM  
Lzen Lzen is offline
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Zune stuck in reboot

Zune owners. Anyone else have your Zune get stuck in reboot mode? This happened to me this morning and apparently this is happening to many other Zunes. Just do a Google search and you will see what I mean. Damn MS.
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Old 12-31-2008, 10:38 AM   #2
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Just flipped on my Zune and I see the same thing. Gizmodo has already reported it as well. Seems like a massive shutdown.
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Old 12-31-2008, 01:39 PM   #3
SLAG SLAG is offline
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Zune Fail

http://it.slashdot.org/article.pl?si...28254&from=rss
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Old 12-31-2008, 01:45 PM   #4
morphius morphius is offline
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Old 12-31-2008, 01:58 PM   #5
Otter Otter is offline
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Seems there's an issue with system date (an actual Y2K bug ten years later) thinking it's a leap year or something of that nature.

Pop out the battery or synch with a false date.
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Old 12-31-2008, 02:22 PM   #6
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It's on the msn homepage now: http://www.msnbc.msn.com/id/28449091...5829?GT1=40006


Microsoft’s Zune 30 plagued by freeze
Company confirms issues with 30-gigabyte digital music devices
By Jasmin Aline Persch
msnbc.com
updated 1:46 p.m. CT, Wed., Dec. 31, 2008

After droves of frazzled customers flooded online forums complaining about their Zunes freezing up, Microsoft confirmed Wednesday that its 30-gigabyte device was, in fact, troubled with technical issues.

(Msnbc.com is a joint venture of Microsoft and NBC Universal.)

“We are aware that customers with the Zune 30GB are experiencing issues with their Zune device. We are actively working now to isolate the issue and develop a solution to address it,” the company said in an e-mail.

Microsoft also said customers can go to zune.net/support for updates.

Earlier, the company said on the site that the issues involved booting the digital music player’s hardware. Later, it added that the Zune Social, an online community where users can share music, “might be slow or inaccessible.”

There are several models of Zune players, some with flash memory storage and others with hard drives up to 120GB. Users of the 30GB model began reporting problems on a Microsoft message board early Wednesday. Customers similarly are saying that their digital music players get stuck on the Zune logo screen as it appears to load, and efforts to unjam the device are mostly fruitless.

As of late Wednesday morning PST, more than 1,600 comments had been posted on Microsoft's Zune message board in response to an entry entitled “Help-frozen zune!!!!”

“My Zune has managed to freeze itself with the Zune logo and the loading bar on the screen and none of the buttons are responding, rebooting isn't responding, plugging it into the computer isn't responding, nothing is working, and it was working a mere two hours ago,” one person wrote.

Since the massive freeze struck shortly before New Year’s Eve, some users have dubbed it “Z2K,” a play off the Y2K bug feared to crash computers in 2000.

Emotions were running high on the Zune message board as some users said they were about to cry and others went so far as to say they might even die without their player. Others cut in, telling people to “CHILL OUT.”

A few do-it-yourselfers report having attempted an ambitious fix that involves taking the Zune apart and removing the battery with success. But most users, some afraid to dismantle their device, are waiting for Microsoft to find a solution.

The price tag of the Zune 30 was slashed by $50 to $199 in 2007. The 30GB version was the first portable music player by Microsoft, which brought it to market in 2006. Originally just dubbed the Zune, it was later renamed Zune 30 when additional models hit stores.

The Zune has between 3 to 4 percent of the digital music player market, which is dominated by Apple’s iPod, with more than 70 percent of the market. Microsoft has sold more than 2 million Zunes. In contrast, Apple sold about 10.6 million iPods alone in the first quarter of 2008.

© 2008 msnbc.com Reprints
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Old 12-31-2008, 02:28 PM   #7
Lzen Lzen is offline
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Wow, that is just great. I am one of those who considered taking it apart, but don't want to screw up something.
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Old 12-31-2008, 03:42 PM   #8
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guess I wont' bother turning mine on today then.

Bet they try to give us $50 off a new zune.

No way.
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Old 12-31-2008, 03:44 PM   #9
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Old 12-31-2008, 04:07 PM   #10
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Yup. Mine too.

Here's the tech support thread they have going about it at Zune:

http://www.zunescene.mobi/forums/ind...?topic=43550.0
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Old 12-31-2008, 04:22 PM   #11
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Old 12-31-2008, 04:47 PM   #12
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Source:

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Old 12-31-2008, 04:51 PM   #13
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Old 12-31-2008, 04:58 PM   #14
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Who owns a Zune?!?!?!?! HAHAHAHAHA
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Old 12-31-2008, 05:58 PM   #15
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Quote:
Originally Posted by SportsRacer View Post
Who owns a Zune?!?!?!?! HAHAHAHAHA


Ipod-lover....probably one of your fellow Ipod lovers hacked the software. I smell a conspiracy!!!



Seriously though, there's talk it may have something to do with the leap year....the extra day in 2008, and that after midnight (west coast time) tonight, they'll have it fixed....just let the battery run out, recharge it, and it it should be ready to go tomorrow.

That's the story now anyway....
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