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Old 05-25-2013, 05:00 PM  
lcarus lcarus is offline
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UHaul

**** UHaul. Had to go to KC this morning to help my mom move to Tulsa. We loaded it and headed out. Im drivin my car and my brother was driving the uhaul and the rear inside tire blew out. My brother said it was driving squirrely before then and felt there was something else wrong.

We got it to a gas station in Rich Hill and have been here 3 hours or more. Uhaul sent a guy out to change the tire but told him it was a trailer...an its a 20 foot box truck. So he left and we can't get them to do shit. We told them it wasnt safe to drive even if they fix the tire. So now they said a guy from Harrisonville is bringin a tire down. **** UHaul.
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Old 05-25-2013, 05:38 PM   #16
Bump Bump is offline
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ya I had to stand there for over 3 hours while I waited for them to put a ****ing car trailer on the back of a uhaul when I was moving many years ago. It almost made me late to get to my new apartment before the office closed.
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Old 05-25-2013, 05:41 PM   #17
lcarus lcarus is offline
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Quote:
Originally Posted by notorious View Post
None of them know what the **** to do. They are charging (relatively) pennies for a piece of equipment that cost a shitload to maintain driven my people that don't give a shit.


I am surprised they didn't just bring you another truck or trailer from a local outlet. It is Memorial Day weekend, though.
It cost my mom 325 and it didnt make it an hour outside KC. Plus they were content with leaving us here with all of my moms belongings parked here. We had to go through about 6 people and 4 hours before anyone with a clue got a tire guy out to us. So anyway, I'm not feelin much sympathy for UHaul at the moment.

And yes I know working customer service blows pretty much anywhere and feel some sympathy for the employees who are underpaid and clearly undertrained. But UHaul as a company can eat a bag of dicks lol
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Old 05-25-2013, 06:03 PM   #18
notorious notorious is offline
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Quote:
Originally Posted by lcarus View Post
It cost my mom 325 and it didnt make it an hour outside KC. Plus they were content with leaving us here with all of my moms belongings parked here. We had to go through about 6 people and 4 hours before anyone with a clue got a tire guy out to us. So anyway, I'm not feelin much sympathy for UHaul at the moment.

And yes I know working customer service blows pretty much anywhere and feel some sympathy for the employees who are underpaid and clearly undertrained. But UHaul as a company can eat a bag of dicks lol
**** them, of course.

They should do the right thing, but they won't because they don't have any competition.
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Old 05-25-2013, 06:11 PM   #19
3rd&48ers 3rd&48ers is offline
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Let the professionals drive the trucks kid
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Old 05-25-2013, 06:13 PM   #20
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Let the professionals drive the trucks kid
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Old 05-25-2013, 06:19 PM   #21
ThatRaceCardGuy ThatRaceCardGuy is offline
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Old 05-25-2013, 06:54 PM   #22
Bob Dole Bob Dole is offline
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Quote:
Originally Posted by lcarus View Post
**** UHaul. Had to go to KC this morning to help my mom move to Tulsa. We loaded it and headed out. Im drivin my car and my brother was driving the uhaul and the rear inside tire blew out. My brother said it was driving squirrely before then and felt there was something else wrong.

We got it to a gas station in Rich Hill and have been here 3 hours or more. Uhaul sent a guy out to change the tire but told him it was a trailer...an its a 20 foot box truck. So he left and we can't get them to do shit. We told them it wasnt safe to drive even if they fix the tire. So now they said a guy from Harrisonville is bringin a tire down. **** UHaul.
Did you at least go and check out Big Mouth?
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Old 05-25-2013, 07:19 PM   #23
lcarus lcarus is offline
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Quote:
Originally Posted by R8ers View Post
Let the professionals drive the trucks kid
My brother drives trucks like these for a living
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Old 05-25-2013, 07:27 PM   #24
OrtonsPiercedTaint OrtonsPiercedTaint is offline
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Old 05-25-2013, 08:55 PM   #25
Mr. Flopnuts Mr. Flopnuts is offline
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So uh, you ever get the tire?
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Old 05-25-2013, 09:03 PM   #26
bobbymitch bobbymitch is offline
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Obviously, you learned that one never, ever, rents from U-Haul!

I would write a series of letters to the Missouri Attorney General, Department of Transportation, and whomever else, with a copy to U-Haul's CEO outlining U-Hauls willful disregard to human life in renting a defective truck and their inability to fix their oversight.

PS - you're lucky that your truck had brakes.
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Old 05-25-2013, 09:03 PM   #27
Mr_Tomahawk Mr_Tomahawk is offline
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Old 05-25-2013, 09:09 PM   #28
threebag02 threebag02 is offline
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****ING REPORTED
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Old 05-25-2013, 09:11 PM   #29
threebag02 threebag02 is offline
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Old 05-25-2013, 10:12 PM   #30
lcarus lcarus is offline
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Originally Posted by Mr. Flopnuts View Post
So uh, you ever get the tire?
Yeah after 4 rough hours at that crappy gas station, a guy finally arrived and changed the tire. My mom had to go through a bunch of people to get someone who knew what to do. We just got back to Tulsa an hour ago. I told her I'm not unpacking her shit tonight. She's staying at my brothers house. What a day! I never thought I'd be so glad to be back in awful Tulsa lol
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