Rain Man
06-09-2009, 08:32 PM
So...my wife has this Equifax subscription to monitor our credit, and she told me that it showed some sort of activity on an old credit card that we don't use any more. We were suspicious of fraud.
So I went to our archive closet and dug out boxes until I found a bill for this credit card that had the customer service number on it.
I called the customer service number and stayed on hold for a while before Hannah, a friendly customer service agent, came on.
I told her what happened, and she looked up my account. "Hmm, you have a $64 charge on here."
"For what?"
She looked it up. "It's a charge for an Equifax subscription."
My wife's Equifax subscription was originally on this old card, and then renewed automatically. The renewal then triggered an activity alert on Equifax, which warned us. I find this quite humorous.
So I went to our archive closet and dug out boxes until I found a bill for this credit card that had the customer service number on it.
I called the customer service number and stayed on hold for a while before Hannah, a friendly customer service agent, came on.
I told her what happened, and she looked up my account. "Hmm, you have a $64 charge on here."
"For what?"
She looked it up. "It's a charge for an Equifax subscription."
My wife's Equifax subscription was originally on this old card, and then renewed automatically. The renewal then triggered an activity alert on Equifax, which warned us. I find this quite humorous.