Customer service from India

[007]

Amit Kumar : I would request you to stay with me on the chat as I would provide you with the service ticket and the related service order no as well .To get it done I would take around 4 to 5 minutes, so grab a quick cup of tea or coffee for yourself in the meanwhile while I am doing the needful for you.
Me : thats fine. <!-- Commented the below line to remove the new message bar on Chat Interaction window -- Uday <script>document.write(parent.propMap.newest_message)</script>
end of comments -- UDay -->
Amit Kumar : I really appreciate the patience you have and while I am doing the needful for you, enjoy some coffee or tea, the ability to stay patient is now a really rare ability which is available in one in a million people, whom I think and I am sure you have it in abundance.

Got this crap drives me nuts.LMAO

[The Franchise]

So is this why you killed him?

[Mr. Flopnuts]

Philosophy 101: The HP online chat experience.

[kstater]

You can post on CP from jail?

[007]

the guy was nice and very helpful but it was hard not to laugh at some of his comments. They are sending me a new battery for my laptop so I am happy.

[Mr. Flopnuts]

the guy was nice and very helpful but it was hard not to laugh at some of his comments. They are sending me a new battery for my laptop so I am happy.

LMAO Fuckin HP. I knew it!!!

[acesn8s]

Shut up! I keel you!

[Buck]

Racist.

[007]

So is this why you killed him?To war!!!!!:thumb:

[Joie]

Why does it have to be tea or coffee? What if you want lemonade, or beer?

[007]

Why does it have to be tea or coffee? What if you want lemonade, or beer?exactly what I thought. Well, the beer anyway.:thumb:

[acesn8s]

exactly what I thought. Well, the beer anyway.:thumb:Vodka and lemonade

[Joie]

Vodka and lemonade

Long Island Iced Tea?

[007]

Vodka and lemonade

Long Island Iced Tea?both sound good

[Joie]

both sound good

I'm kinda wanting a coffee with Bailey's...now THAT sounds good.

[bevischief]

So did you kick him in the nutts?

[Bwana]

Heh, reminds me a a few conversations with Dell.

[Sure-Oz]

the guy was nice and very helpful but it was hard not to laugh at some of his comments. They are sending me a new battery for my laptop so I am happy.

Those fucking americans and their coffee and tea and best of all patienceLMAO

[mikeyis4dcats.]

so did he do the neeful for you goodly?

[Frazod]

I shitcanned Earthlink today, so my phone dealings with semi-conversational Indians will drop off dramatically. :grr:

I always loved the fake American names. Some dude that can barely speak English, claims his name is Bob. Yeah, right. 4321

[Joie]

I shitcanned Earthlink today, so my phone dealings with semi-conversational Indians will drop off dramatically. :grr:

I always loved the fake American names. Some dude that can barely speak English, claims his name is Bob. Yeah, right. 4321

Oh I know, the name's John, but when he IMs you it has 16 letters, none of which spell out John.

[007]

so did he do the neeful for you goodly?Well, uhhhhh.....

nevermind...

ROFL

[007]

I shitcanned Earthlink today, so my phone dealings with semi-conversational Indians will drop off dramatically. :grr:

I always loved the fake American names. Some dude that can barely speak English, claims his name is Bob. Yeah, right. 4321That was something that surprised me about my dealing today in that they did not mask his name at all.

[Wa-Z]

only one in a million people are patient...wow! staggering statistics

[T-post Tom]

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[Lzen]

....

I always loved the fake American names. Some dude that can barely speak English, claims his name is Bob. Yeah, right. 4321

That always cracks me up. Its as if they think we are too dumb to realize that isn't their real name.

[Lzen]

<embed src="http://images.multiply.com/multiply/multv.swf" type="application/x-shockwave-flash" flashvars="first_video_id=vin2worship:video:17&base_uri=multiply.com&is_owned=1&security=E4mcK4DUfZa4F4CTEn74Lg" allowfullscreen="true" wmode="transparent" quality="high" allowscriptaccess="always" height="420" width="480">

Rep.

Been awhile since I saw that but it is still fantastic. ROFL

[gblowfish]

Comcast customer service is very similar. "Hello, my name is....Bob. How am I for the helping?"

[Extra Point]

In spite of my dropping Dell for new hardware, my wife keeps filling their coffers. I let her deal with the Hindi. Rather spend $200 every two years, than 4 hours at random during that period, for:

"Hello, my name is 'Jim.' Please let me close the door to the street, so that you can't hear the traffic narrowly cheating death. Ah, better now. May you please explain what is the current matter with your computer, after I please ask that you bear with me for several minutes, whilst I search your information, so that we may save great time in taking your care?"

[SDChiefs]

Im so sick of that shit. Every company now (at least it seems) outsources their customer service to India. You can't understand them and they have no idea what you are asking of them. Hows that customer service? Its like "we already have your money, now we want nothing to do with you. Come back when you want to spend more money with us."

[jspchief]

In their defense, I wouldn't feel much better if he said his name was Harashmakbahaji, so Bill is probably best for both of us.

And these people are stoking the fire of hatred in my belly with every call I make.

[Joie]

I worked customer service for a credit card company (about 10% of my calls started with "WHERE ARE YOU LOCATED!"..."The US, ma'am"..."ARE YOU AMERICAN!!!!?...."Yes ma'am, I was born in Iowa.") Ugh.

And then if we had technical issues at work, we had to call India. That was always fun.

[memyselfI]

I no longer order from Pizza Hut by phone because they outsourced their CS.

[Iowanian]

I'll tell you this much, given my past 2 months, I'll take the Indian(mbpatrick johnson not tonto) 10 x out of 10 over those drooling morAns from Atlanta, GA pretending to be tech support for Lenovo.


never, buy a Lenovo...their tech support is even shittier than their product.


My experience is that they're quicker now to have the Dots log in remotely to work on the issue.