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-   -   Computers U-verse® with AT&T GigaPower(SM) Launches Today in Cities across the Kansas City Area (https://chiefsplanet.com/BB/showthread.php?t=290647)

DaveNull 02-16-2015 11:48 AM

lol...classy.

penguinz 02-16-2015 11:57 AM

Quote:

Originally Posted by Fish (Post 11329125)
:facepalm:

They all do that.

TribalElder 02-16-2015 12:36 PM

AT&T is ****ing atrocious

They dug up all of south Johnson county trying to beat Google to Overland Park

Idiots

They should have went for the markets of the outlying areas around KC where Google has yet to go live. AT&T is terrible.

TribalElder 02-16-2015 12:39 PM

Quote:

Originally Posted by DaveNull (Post 11329011)
Competition is good.

Google Fiber's customer service is right up there with REI. Can't see at&t matching that.

Quote:

Originally Posted by kcfanXIII (Post 11329053)
I have no personal experience with Google CS, but I feel like AT&T is really trying to ensure a good customer service experience. It really has been great for me.

AT&T customer service is AIDS that is infected with AIDS that was infected with AIDS that had AIDS

****ing terrible

kcfanXIII 02-16-2015 12:46 PM

Quote:

Originally Posted by TribalElder (Post 11329271)
AT&T customer service is AIDS that is infected with AIDS that was infected with AIDS that had AIDS

****ing terrible

Exact opposite of my experience. Like I said, my dog chewed through the line on the back of my house twice in 48 hours, and neither time was I without service for more than a few hours. That means that within 3 hours of me calling to report the problem, they had a tech at my house fixing the issue. That is GREAT customer service.

TribalElder 02-16-2015 12:48 PM

Quote:

Originally Posted by kcfanXIII (Post 11329280)
Exact opposite of my experience. Like I said, my dog chewed through the line on the back of my house twice in 48 hours, and neither time was I without service for more than a few hours. That means that within 3 hours of me calling to report the problem, they had a tech at my house fixing the issue. That is GREAT customer service.

Try canceling service and let me know how it goes LMAO

kcfanXIII 02-16-2015 12:52 PM

Quote:

Originally Posted by TribalElder (Post 11329285)
Try canceling service and let me know how it goes LMAO

I'm not too worried about it, since every other interaction I've had with them has been great. I would expect some pressure to remain a customer, but I can be a huge asshole if I'm pushed in that situation. Pretty sure I can make them cancel my service without too much effort.

BWillie 02-16-2015 12:52 PM

Ever since Google Figer, Comcast lowered by bill $75, and improved my internet performance. Free market reigns again.

Eleazar 02-16-2015 12:54 PM

I'm happy with Uverse, but they have competition here so it's no wonder the speeds are good.

The service has never been out for a moment in two years, and I have the cheapest internet plan and it's still fast enough for me to use Netflix. Works for me.

penguinz 02-16-2015 01:55 PM

Quote:

Originally Posted by kcfanXIII (Post 11329280)
Exact opposite of my experience. Like I said, my dog chewed through the line on the back of my house twice in 48 hours, and neither time was I without service for more than a few hours. That means that within 3 hours of me calling to report the problem, they had a tech at my house fixing the issue. That is GREAT customer service.

If they ran the cable properly it never would have been chewed on.

kcfanXIII 02-16-2015 02:00 PM

Quote:

Originally Posted by penguinz (Post 11329417)
If they ran the cable properly it never would have been chewed on.

I don't know that this is true. The second tech and I decided to run the line to a different part of the house, but my dog should not have gotten to it where it was to begin with. She was just a bored destructive puppy who found something to chew on, by crawling under my deck.

Bowser 02-16-2015 02:07 PM

These AT&T assholes showed up at my door a couple of years ago offering a kick ass deal with UVERSE. I told them hell yeah shit yeah, and got signed up for the conversion. Six months later when the tech finally came to the door to start it up, he informed me that Uverse was still a good couple of miles away from making it to my neighborhood. I politely told him thank you and that I would call back as soon as they got their shit to my neighborhood that they were selling me on six months earlier. Jackoffs.

digger 02-16-2015 10:17 PM

Quote:

$10 for each additional 50GB.
That's a rip off right there.

morphius 02-16-2015 11:06 PM

I've had decent luck with uverse, though the internet seems a bit slow. But when google gets here, buh-bye, simple as that.

BryanBusby 02-16-2015 11:17 PM

ATT Customer Service is aids.

For awhile they would break something with every update and insisted the problem definitely was on my end and not their shit ****ing ass spaghetti code.

They sent tech after tech after tech out. Tried to say that a switch the install tech install had to be the problem. Absolutely ****ing had to be the problem. They also considered the switch he installed on his own free will to be a gift, wtf, and I was gonna be nailed with the tech visit fee of 50 dollars because of it.

We argued around and around and around. It wasn't the switch omfgnowai. In the end it was shitty code, which would of taken 5 minutes to determine if ATT CSM reps had any common sense what so ****ing ever.

Yeah I made sure to get a free month of service for that bullshit. ATT can **** themselves with a pinecone covered with AIDS flavored antifreeze.


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