bowener |
12-25-2008 07:53 PM |
Quote:
Originally Posted by KCBOSS1
(Post 5326181)
:cuss:Here's my deal. I have had a 46" Toshiba DLP for 18 months (bought new). I am past my warranty on the TV. However, in September, I had to have the lamp replaced....$200. Not a big deal, not uncommon. One month later, my light engine went out. Took it back to the Toshiba guy......$600 parts and labor which I refused to pay. I can buy a new LCD for $750. So that's $800 repairs for a $1400 TV less than 2 years old. I called Toshiba and just asked for the part, telling them that surely they back their product better. I talked to two techs and a supervisor to no avail. I told them and wrote to the main office and told them that I would recommend against Tosiba to as many people as possible. Their light engine probably them $50-100, and they won't send me one. I told them that I would gladly pay the labor...but nothing doing. I'm going to cost them that times 1000, by the time I get done passing on the word of my Tosiba Paper Weight.....soon to be salvage yard decoration.
I have had good luck with Toshiba before, and bought this one based on that experience but this one has been a total lemon. IF YOU ARE LOOKING TO BUY A DLP OR FLAT SCREEN TV AND ARE LOOKING AT TOSHIBA........I RECOMMEND THAT YOU THINK ABOUT MY EXPERIENCE LOOK AWAY. If you already have a Tosiba, I hope that you have better luck than I have with them.
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Start a free website showing this tv on a table holding down the corner of some papers. Invite more people to do the same with busted electronics, then get all people, us included, to click and search for your site on google so that when people search for toshiba TV's your site comes up first. Think of it as a new "FAIL" style mockery of consumer goods. You could dress it up in a sheet and say its a dolly for your daughter and show her dragging it around the driveway playing with it :shrug:
Just get your point across in an entertaining manner. It will catch on.
edit:
Quote:
Originally Posted by jjchieffan
(Post 5327482)
I know of another incudent with Toshiba that is similar. I have a friend who has a computer shop, but he also works on TV's. He warned me against Toshiba as well. He has had dimilr issues with them. In particular, he has tried to fix Toshiba TV's in the past. But the parts are not done like most TV's. They won't sell an individual component that costs less. They will only sell one unit that contains multiple parts, for a ridiculous price that makes fixing the TV too expensive. He says he has ran into that issue over and over. He too warns people not to go with Toshiba. So take heed in this warning. I know I will..
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I have a checy and the sunroof broke on it. Well, not the sunroof, but a metal (pot metal) hook that holds the bug/wind shield broke. I went about 6 months without getting it fixed, but it was under warranty so I decided to get it done. Went in and told them, showed them the broken hook and asked how many minutes it would take to replace the little guy. They look it up and looked pissed/confused. Apparently GM wont sell the $.45 piece of metal, you have to order then entire sunroof kit, all $350 worth of it, including the glass. They then have to take down your entire ceiling and remove the entire old sunfoor and install the other roof kit to replace any part that is busted on it. It was there for 7 hours of labor to replace this ****ing hook that is 1 inch long, would have cost me well over $600 including labor and parts.... GM really has their shit together.
For the record, JB Weld wouldn't hold strong enough.
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