Internet Virus Help PLEASE!!!!!!
 

I have Norton Anti-Virus on my computer and I have Webroot Spy Sweeper, and I sweep my computer for viruses quite often. Somehow some virus has gotten through and it keeps popping up and says you know, backdoor.trojan (thats its name) is a high risk virus and is unrepairable for Norton, and this stupid thing keeps popping up. How do I get rid of this little rascal do I need to get my computer hard drive cleaned or something. Its on my personal laptop, so It wouldnt be a big deal to clean my hard drive. Any help would be GREATLY appreciated PLEASE.

For starters get rid of the backdoor.Norton virus.

Does it give you the name of the file or its location? "Backdoor.trojan" is a catch-all category and doesn't tell us much about what you're actually dealing with.

You have to run those two programs everyday until the virus happens to disappear. That's been my expereince with both of those programs anyway.

What program would you recommend? All the description says is Backdoor.Trojan risk level 2:low. It says type Trojan Horse. Infection Length:Varies. Is this something I should worry about?

Find the program and delete it.

Trojan remover is what I have but have never had to use it.

check google and find out the down-low on the trojan and see what is recommended to remove.

The two programs you have should get the job done. I wonder about the infection length. Like I said before, I've had reoccuring viruses that seemed to go away when they felt like it.

Ok thanks a lot. I think if it doesnt go away in a little bit, I will use the Trojan remover.

Oh on a side note if you try to get into the file all it says is unable to enter file, so it wont let you delete it. And when I sweep with both programs they show it to you but you cant quarantine it or delete it, both programs cant do anything to it.

If you already know where the file is, you might be able to get to it if you boot up in safe mode (pressing F8 when your PC first boots).

Oh Ok I will try that thanks DaFace.

Good luck. For what it's worth, you should be able to run SpySweeper in safe mode to make sure you're getting everything out of there. Norton probably won't (because Norton sucks).

This is a good example why the FREE Avast anti-virus is better than the Norton one you have to pay for...

Reboot safe mode and run programs.