TOSIBA PAPER WEIGHT
 

:cuss:Here's my deal. I have had a 46" Toshiba DLP for 18 months (bought new). I am past my warranty on the TV. However, in September, I had to have the lamp replaced....$200. Not a big deal, not uncommon. One month later, my light engine went out. Took it back to the Toshiba guy......$600 parts and labor which I refused to pay. I can buy a new LCD for $750. So that's $800 repairs for a $1400 TV less than 2 years old. I called Toshiba and just asked for the part, telling them that surely they back their product better. I talked to two techs and a supervisor to no avail. I told them and wrote to the main office and told them that I would recommend against Tosiba to as many people as possible. Their light engine probably them $50-100, and they won't send me one. I told them that I would gladly pay the labor...but nothing doing. I'm going to cost them that times 1000, by the time I get done passing on the word of my Tosiba Paper Weight.....soon to be salvage yard decoration.

I have had good luck with Toshiba before, and bought this one based on that experience but this one has been a total lemon. IF YOU ARE LOOKING TO BUY A DLP OR FLAT SCREEN TV AND ARE LOOKING AT TOSHIBA........I RECOMMEND THAT YOU THINK ABOUT MY EXPERIENCE LOOK AWAY. If you already have a Tosiba, I hope that you have better luck than I have with them.

That sucks dude.

LCD is the only way to go.

That's the way that I'm goin...but right now, like many others, i can't afford it. Seriously, me and my familiy are watching TV on a 19" tv in the living room. But when I can, LCD will be the way that I go. Thanks for reading it.

Or Plasma.

I've heard that Plasma has a tendency for burn patterns sometimes. Anything should last longer than 18 months though. I do have to say that the condition of a lot of folks in Detroit and other places far trumps my TV situation and I don't have anything to really complain about. But I still intend on holding these guys accountable and serving other folks in their TV buying experience.

This might be a TV for dummies question but does lamp burn-out happen to LCD TV's as well?

No. But with modern technology it doesn't really happen to Plasma's anymore either. On the rare occasion that it does, it's no permanent.

I bought a Vizio over a Toshiba. **** Toshiba.

Really cool. That's good to hear about the Plasma's. This is why I love the planet. I gotta learn stuff. It was a good year to watch the chiefs on 19 inches though.

yea but depending on the brand they usually last 60k hours

Good luck whatever you do. I hate it when companies don't stand by their products. I'll make you a deal. You don't buy HP, and I won't buy Toshiba.

You got it. I already have some HP stuff. But don't intend on buying any HP TV. What HP did you have a bad experience with?

Post your problem on ripoff report dot com.

In your letter, did you inform Toshiba about interent posting your problem wherever you could? Many more companies are responding better if they see problems being broadcasted.

Absolutely....I told that that I would make sure that 50,000 people would hear about it. That I would tirelessly publicize my experience. I gave them every opportunity to respond with 3 different interviews. I told them that if I could cause 1000 people to think differently, it would cost them $1,000,000 worth of sales. Then I ask them if that was a good trade for their $75-$200 part (their cost).

I also told them that if they would just send me the part, that I would brag about their follow-up and service. So far, "sorry, we can't help you".