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Buck 10-10-2016 10:20 PM

eBay question
 
I sold a concert festival ticket today on eBay and the guy sent me money via PayPal.

I priced it way below face because the concert is on Friday and I had to sell fast and FedEx overnight (sending tomorrow).

6 hours later he sends a message saying "I'd like to cancel this order please"

Because of the lack of time left for me to get this out to someone I'm inclined to say no, you already paid me, and took my listing offline.

Am I in the right to do so?

LiveSteam 10-10-2016 10:21 PM

Absolutely

88TG88 10-10-2016 10:24 PM

Too bad guy

The Franchise 10-10-2016 10:27 PM

Yeah. Too bad for him. He owes you money.

Buck 10-10-2016 10:27 PM

I already have his money.

I'm just worried about my 100% eBay rep taking a hit because this guy has buyers remorse.

88TG88 10-10-2016 10:31 PM

eBay asks you if you if you accept refunds before posting the listing, if you put no then you're set.

Buck 10-10-2016 10:36 PM

I put returns not accepted. I haven't shipped it yet so I don't know what the rule is there. He just sent me another message saying he can't make it. Maybe in the morning I will tell him I'll post it again and if someone buys it by 3 pm then I'll let him off the hook.

Idk the legality of that. What kind of person pays $400 and renegs?

DaneMcCloud 10-10-2016 10:40 PM

You're screwed unless the guy is nice.

PayPal changed their policy last year. Buyers have 180 days to reverse purchases, for any reason.

Good luck.

Buck 10-10-2016 10:44 PM

I ****ing hate eBay. Now I remember why I stopped using it.

Buck 10-10-2016 10:49 PM

I thought that when I listed it it said I was covered under PayPal Seller Protection.

Whatever I'll deal with it in the morning. I just don't want to be hit by the PayPal fees. If I have to return the money back to the guy he's paying the fees.

dj56dt58 10-10-2016 11:12 PM

You can chose not to do returns, not refunds. I know Ebay/Paypal pretty well and you are better off relisting and moving on. When you refund him the paypal fees are a part of that refund so you won't be out the Paypal fees. if you go ahead and ship them the guy will probably screw you over and say he received an empty package or something then you are out the tickets and money

DaneMcCloud 10-10-2016 11:16 PM

Quote:

Originally Posted by dj56dt58 (Post 12477121)
You can chose not to do returns, not refunds. I know Ebay/Paypal pretty well and you are better off relisting and moving on. When you refund him the paypal fees are a part of that refund so you won't be out the Paypal fees. if you go ahead and ship them the guy will probably screw you over and say he received an empty package or something then you are out the tickets and money

No.

As I posted earlier, buyers now have 180 days to file a claim.

PayPal, as a seller, sucks.

dj56dt58 10-10-2016 11:21 PM

Quote:

Originally Posted by DaneMcCloud (Post 12477128)
No.

As I posted earlier, buyers now have 180 days to file a claim.

PayPal, as a seller, sucks.

Im not sure what your disagreeing with here

DaneMcCloud 10-10-2016 11:24 PM

Quote:

Originally Posted by dj56dt58 (Post 12477134)
Im not sure what your disagreeing with here

Saying "No Refunds" is meaningless.

PayPal will take the money from your account if a file is claimed, period.

At that point, it's all on you to prove that you are entitled to get your item and money back.

All of the rules have changed. eBay sucks as a seller.

dj56dt58 10-10-2016 11:28 PM

Quote:

Originally Posted by DaneMcCloud (Post 12477145)
Saying "No Refunds" is meaningless.

PayPal will take the money from your account if a file is claimed, period.

At that point, it's all on you to prove that you are entitled to get your item and money back.

All of the rules have changed. eBay sucks as a seller.

Yes the OP said he selected "no refunds" but its actually "no returns". He hasnt shipped the item yet so "no returns" is meaningless. Even if he ships it the buyer can screw him over which is what you are saying.


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