Quote:
Originally Posted by Rain Man
Having read all of this, I have a new theory.
Reviewing the facts, we see that he was keeping tabs of prices at other stores, he was giving out discounts at 20 times the rate of other cashiers, and he wasn't requiring that they provide the competitors' ads. We also know that he was very customer-friendly.
My theory is that he was telling people at the counter that a lower price was available without them asking, and then he was ringing it up at that price for them voluntarily. If so, that's a big no-no.
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Exactly my thoughts.
Instead of the customers saying "Hey, XXXXX grocery store has this for $1 cheaper; price match it." He was likely telling the customers that the other store had it cheaper & simply giving them the discount without proof. Simple violation of company policy that resulted in termination.
Sounds like he was nice enough guy, but being a nice guy while violating company policy gets the same result as being a dick & violating company policy....termination.