Quote:
Originally Posted by eDave
You've got time to draft a letter but no time to place a simple phone call?
You are off base.
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I avoid phone calls if I can, phone trees and being on hold for 15 mins is not an ideal use of my time. Bang out an email in 2 mins or less. The only time I'll use a phone is if email is impractical or will significantly delay a response (such as with financial institutions for security purposes).
Last time I tried contacting an HOA for a property I rent I left several voicemails and visited once to no avail. Wrote an email and got a response in 8 hours.