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That's ruff...
All joking aside, do you know how it happened? Neglect from the pet hotel or just a legitimate accident?
I've boarded my dog when I've had to go out of town for work, and the reason I selected the place she goes is because they have cameras and you can watch them at any point. Definitely gave me some peace of mind.
That's good that they are handling the bill.
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WE FIRED BOB SUTTON 
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