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Walt Disney World
It’s readily apparent how much worst the new genie + lightning lane system is than the previous fast pass system. It’s one thing to take a free product like fast pass that works well and charge for it, but they not only started charging for it, they also made it substantially worst.
I know they would get complaints from people that they didn’t like having to book rides 30-60 days in advance, and perhaps that’s part of the reasoning on the change, but the people who wouldn’t prepare before aren’t going to prepare now either. I heard dozens of people in the parks each day being clueless as to what lightning lane is and using genie +. It’s surprising to me, but thousands of people go to Disney World each day without much of any planning and preparation.
And on the new system if you want a popular ride, you still have to reserve it at a very specific time, (7 am day of if staying on property) and if you don’t, you don’t get a reservation for the ride because they are booked within minutes. So that aspect still hasn’t even changed. Poor planners are still not getting ride time reservations.
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