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I took my best guess in the poll, but not many are voting, because this is indeed a mystery.
If you were traveling for work, and were using an Amex, I would call their traveler assistance number right away and raise hell. They are pros.
I cant believe you fixed the battery yourself by taking part of the door off. You Macguyver?
I would have gone through Amex. Other corporate credit cards have similar programs.
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