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How long ago was this? I know that on our service plans we have a no lemon policy were if it has to be brought in 3 times, you are just given a new one. Maybe that is a more recent addition to the plan, or maybe it isn't and they were just trying to keep from replacing it. Beats the he!! out of me.
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"Serious sport has nothing to do with fair play. It is bound up with hatred, jealousy, boastfulness, and disregard of all the rules."
-- George Orwell, Shooting an Elephant
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