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I would recommend to everyone that I met, NOT to buy the extended warranty from Best Buy. I bought a TV/VCR combo demo model (last one in stock) and since they gave me a good deal on it I went ahead and bought the extended warranty because the price of the TV/VCR and warranty was still cheaper than the listed price. Since then I have taken it in for work 3 times for the same problem.
I understand that demo models take a lot of punishment and that's not my beef. My beef with the warranty is that every time that I had to take it in it was a very painful experience and the service that I received was extremely poor. I usually had to wait in line for about 45 minutes to 1 hour just to talk to a service guy and leave it with him. My TV/VCR is broken again now and the service people did not even fix the problem that I took it in for this last time.
If Best Buy wants to sell these damn things they should hire more service staff as well as more qualified technicians so that customers do not have to grow old waiting in line to drop off a defective product for repair and actually have their product repaired right the 1st time in for service.
The extended warranty IMO is worthless and I will never buy another one.
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