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Hader,
Dave Lane did have the best sales technique you are looking for.
Make the customer feel that purchasing the extended warranty is common practice. Make it feel like it's almost required in some cases.
I think these extended warranties are only good for stuff that is too big to bring back into a store, or for car stereo equipment.
I got screwed at Rex TV last year on my 55' inch TV for my room. The goof salesman told me that the Pioneer model I was purchasing wouldn't reduce in price at all. I come back from vacation two weeks later, and I see that the same Pioneer TV I bought was listed at 200 dollars less than I paid. I freaked out, and called the guy, but he said they only had a 10 day policy that you could get the item at the new sale price for. I explained to him that my family spent over 5,000 at that store in the last two years, but he said it didn't matter. That was the last time I shopped at REX.
But I did purchase the 3 year extended warranty with my TV that cleans the TV's jets and the screen whenever I need it. I also had a mishap and cracked my screen, and REX had to cover the labor for the new screen to get replaced. All I had to cover was cost. But in the end, I got the money back that I was screwed out of.
I know people around me who have big screens, and it's literally 200 dollars every time they have to have a repairman come service it.
I also took the service plans out on my car stereo speakers. I crank my speakers, so I figured another 7 dollars isn't bad to replace them if they blow out.
You just have you use common sense with these warranties. I was at Best Buy the other day, and purchased a scanner for my comp, and they tried selling me a service plan on that. I declined.
But, what I recommend doing instead of buying a warranty plan from BB is taking your product back to WalMart even if you didn't buy it there. I have taken back a Ps2 that I bought somewhere else and they replaced it with no question.
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