Phobia

I don't blame you. We hate homeowners, too. But it's not your fault. It's a human nature thing. People are incredibly protective with the largest investment of their life - as it should be. They also expect to get a lot of work for a little bit of money. This is where bad blood comes in. People have no problem spending $79 for $1.25 worth of leather, plastic, and rubber with a Nike swoosh on it but they don't want to spend too much markup to the guy working on their largest investment. It's a strange phenomona. Don't ask me to explain it. I used to be you when I was on the other side of the fence.