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Originally Posted by bogie
If the contractor can't deliver a quality product to the customers satisfaction, he/she shouldn't be a contractor.
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Heh. What you're missing is that some customers are never satisfied. On top of that, there are customers out there that will change their mind 10 times on a project and want you to stick to the initial bid, nevermind the extra 50 hours of labor their revisions caused.
Two brothers currently in construction and my own time as a framer taught me that construction is quite a bit different than other service/product based businesses.