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Originally Posted by NewChief
Heh. What you're missing is that some customers are never satisfied. On top of that, there are customers out there that will change their mind 10 times on a project and want you to stick to the initial bid, nevermind the extra 50 hours of labor their revisions caused.
Two brothers currently in construction and my own time as a framer taught me that construction is quite a bit different than other service/product based businesses.
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I don't want to put down any contractors, I would like to be a contractor. Changes are part of consruction. It's difficult for home owners to make decisions from drawings. Homeowners need to be informed of the costs attached to changes. If a contractor is organized enough to get costs related to changes in writing, they should be covered. I know, I know, easier said than done.