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Originally Posted by Rain Man
Yeah. I've obsessed over this all afternoon because I'm so ragingly angrily furiously annoyed, and there were four screwups. The first was not giving me complete pricing in the first place. The second was acting like they didn't screw up in the first place. The third was not correcting the order. The fourth was not acknowledging that they didn't correct the order. If they made a mistake and it costs me more, I can deal with that as long as I'm convinced that it was an honest mistake. The part that continues to chafe me is the fact that they still can't get the order right, and are still unapologetic about it.
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I hear you Rain Man. It really boggles my mind how some businesses stay in business. There's a contractor that I did work for over 10 years ago whose projects were always a disorganized nightmare. His customers all hated him by the time he was done, but yet he is still in business to this day.