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My boss should read this. I lay out ads for a real estate publication. The realtors get proofs sent to them until they approve the ad. On our end we have me then 2 other people (production managers) that are supposed to proof the ads as well to catch anything I or the realtor may have missed. So with all these checks in place things still fall through the cracks and even if we have a written or emailed OK from the realtor. If a mistake is found my boss blames me. I am all for taking responsibility if I was truly at fault for a 'mistake' but when the customer and people I work with all miss the mistake to me all are to blame. Well I know my boss isn't gonna say to the realtor 'well you approved the ad so some of this is on you as well' He listens to them, gives them a refund or discount and then calls me into his office to ask me why the mistake happened and to let me know that it was my fault in case I didn't realize it was indeed my fault.
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