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I've worked in tech support, customer service, and sales. Everyone I've ever worked with have said the same: "You treat me like a human being when contacting me, and I'll provide you the best service possible. You treat me like sh*t, don't be surprised if I treat you the same."
I know people in the restaurant business who've said they've done some nasty things to a person's order when that person treated them unkindly. Based on those stories alone, I'll never treat a wait person with disrespect.
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Four blessings upon my fellow planeteers: Older whiskey, younger women, faster horses, and more money.
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