That is a good article. I can tell you some stories from my days as a convenience store clerk and eventually manager. I had patience up to a certain point. If I found a customer to be too much to deal with, I kicked them out.
My boss is one of those aholes sometimes when we go out to lunch. I try to avoid going out to lunch with him if possible.
__________________
Conversation would be vastly improved by the constant use of four simple words:
I do not know.
|