Thread: Top 5 reasons why “The customer is Always Right” is wrong
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Old 03-21-2008, 11:22 AM   #12
vailpass vailpass is offline
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Quote:
Originally Posted by keg in kc View Post
If she was 'constantly disappointed' then why did she 'frequently fly'?

reerun.
If you fly corporate you get on whatever plane your corp travel services puts you on. If she flew the same route repeatedly and Southwest was the cheapest carrier for that route she would have been forced to fly in those cattle cars due to her job.
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