Quote:
Originally Posted by keg in kc
If she was 'constantly disappointed' then why did she 'frequently fly'?
reerun.
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Because under the "customer is always right" system her incessant bitching would have been rewarded with ass-kissing and free stuff. People in this country feel so entitled, as if they are so important they can have everthing their way at all times. Anyone who has ever worked in a restaurant can tell you- people turn into little lawyers at the slightest opportunity, lobbying for free crap.