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Replacing defective equipment with refurbished units seems to be the rule rather than the exception in the computer industry, in my experience.
I had a monitor a few years ago that was DOA. I had to send it back to the manufacturer and got a refurb as a replacement. I was thrilled that I paid for a brand new monitor but got a used one instead.
Also, some manufacturers will shorten the warranty for the refurb unit, which is unethical IMO.
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Pretty much what I was going to say...
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