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I've had this problem before. Here's what you do.
1. Disable your screensaver
2. Go to iTunes
3. Click "edit"
4. Click "preferences"
5. On the "general" tab, change the name of your library to "iTouch config"
6. Find your iTouch's serial number
7. Enter it into the search bar in the upper right corner of your iTunes
8. Go to Apple.com
9. Click on "iPod + iTunes"
10. Click on "iPod Touch"
11. Scroll to the bottom of the page
12. Exit your internet browser
13. Restart the computer
14. When the computer comes back on, open iTunes again
15. Click on "help"
16. Click on "about iTunes"
17. If you have iTunes 8, it should scroll important information. Wait for everything to scroll.
18. Exit out of iTunes
19. Connect your iTouch to your computer
20. Follow the instructions on the screen
21. If it happens again, restart the process, making sure you do everything correctly
22. Re-enable your screensaver
Hope this helps!
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