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I've had good luck with it so far. Like others, I got sick of comcast raising my bill each month, and I'd had enough of replacing HD boxes once a month. I got about the same amount of channels overall, more HD channels, and DVR (which I didn't have before) for a total savings of about $50 per month.
Thus far it's more reliable than Comcast, and my internet service is much better than Comcast. I have yet to notice any picture quality issues, but my house is pretty new still. From what I understand, the type of phone line installed in the house influences picture quality.
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