Quote:
Originally Posted by Fire Me Boy!
Well shit. Sunday paper has better deals starting today anyway. I'm going when they open and say match it or cancel the order.
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When you want to return always flatter the sales rep.
"I wasn't really thinking about it...but...it looked great and the guy was telling me A, B, and C about it and...It just seemed like a good deal at the time."
He had a goal and you didn't. You lost.
Now you do and he doesn't, he's trying to save a sale.
He's on the defensive.
"But now I that I've looked at our finances it's just too much. I love the (whatever) but I can't afford it right now. Is (guy/gal that sold it to me) here?"
Flattery. Sales is all about confidence and determination. Play into both.
THEN throw in "angry wife." If your sunday add shows that thing cheaper have the wife play bad cop. The wife always plays a better bad cop.
"I'd been holding back because my husband wanted this but the sunday add says bla bla bla..."
He'll fold. The only thing worse than hearing his wife bitch is having to hear someone else's wife bitch...