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Originally Posted by FAX
Thanks guys. Appreciate the advice, information, and assistance.
Yes, Mr. BigRichard, I shut it off and activated the emergency heating system. We didn't hear it at first because the bedrooms are on the other side of the house (so we can't hear it). I hope I shut it off in time to prevent even more problems. We'll see.
Right now, I'm trying to remember if it could be under warranty. The unit is not very old in heat pump years.
FAX
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Depending on the make and year it was made it is either a 5 or a 10 year warranty. If you have warranty check to see if it came with a labor allowance. That way not only the parts covered but they will also pay a certain amount of the labor. All that being said you will have to find someone that will do warranty work on a system that they might not have sold and installed. Some will but a lot won't.