Quote:
Originally Posted by cfl
Good to hear you were taken care of. Your good history with them and good attitude should be rewarded.
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Absolutely.
You generally only hear from the unhappy customers. It's a hell of a good feeling when your boss comes up to you and says, "Hey, Mr. So-and-so said you took really good care of him. Nice work."
I'd find out who his supervisor is, and tell them about it... and mention that you'll be even more likely to business with them in the future because of it. He might only get a pat on the back, but sometimes that's all ya need.