Quote:
Originally Posted by JASONSAUTO
once i needed an odd sized bolt, the manager went to EVERY store in town until he found me what i needed. now thats service
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Yeah, that's how my "contact" at our local place is.
"Well, there's a store in (say) Grandview that has it."
"Ugh, this guy's stuck on the side of the road."
"Eh, no problem. I'll send someone over... you'll have it in an hour or two."
It's goes both ways. I'll hook him up with OEM part numbers from time to time, so he can cross reference them and make a sale, when he couldn't have otherwise. Stuff like that.