Quote:
Originally Posted by KC native
Don't call. Go to the closest Sprint store. Request to speak with the manager and calmly explain what's going on. If he can't help you ask/push him to tell you how you would be able to get it changed out today. He will more than likely tell you what it will take to get it righted.
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And THIS.
Also, calmly stating how long you have been with them and how you would like to stay with them usually has some buying power.