Quote:
Originally Posted by Phobia
Sprint is awful. I wish they weren't. I have dear friends who work there. I won't ever use them again.
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I'm with you on that one. I almost feel like I'm being disloyal to KC, but if anyone asks my opinion, I will recommend against Sprint. I used to have them for my personal phone, and my company used to use them as well (We had Nextel, switched to Verizon after they merged with Sprint).
Both Sprint and Nextel's coverage in this area is unacceptable, IMO. Not to mention customer service issues such as this one. I personally never had a problem with billing, but there's a reason they are consistently rated the worst cell carrier for customer service.
In fact, this year they are ranked the 3rd worst company in the country for customer service (
Linky). They've been as high as #1 in the last 2 or 3 years in that same survey.