Quote:
Originally Posted by bobbything
If that 3rd phone line was on the same account, it should have been canceled by default when the account was closed out. Your contract was obviously not extended by the third line because you were not charged an early termination fee when canceling the account. If the phone line was on a separate account, then that's your fault. If not, it's theirs.
The fact that you had an extra line and phone that was never used is irrelevant. You could have had 1000 extra lines. So long as they were on the account that you closed out, those lines should be closed out as well.
Knowing just what you told us, sounds like you were in the right.
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No, it was all on one account. But apparently each line is regarded as a sub-account. I guess the sea monster won't die until you kill ALL of its tentacles.
The justification for charging me the whole $93 was that I went into the next "billing cycle." Another great tactic they use - whether I use the phone for an hour into the billing cycle or 29 days, I get charged the same $93.
$93 for a single line, with no extra features, that wasn't even used, for three days. Hey, that's fair!
