Quote:
Originally Posted by unlurking
Of course than can, technically, but it is ILLEGAL.
Voice recordings are illegal without a MINIMUM one party consent in the conversation. This is why all those nanny cam spy products are camera only. It is illegal to record a conversation where none of the participants are aware they are being recorded.
EDIT:
Obviously one way to get around this would be to inform all employees AND visitors (in case two are talking without an informed employee present) that there are listening devices scattered around the facility. If all employees and guests had been made aware of this fact, this would have been news years ago.
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It's built into every PBX in the world. So it's simple. As for being legal, yes it is. It's an HR issue, and read the fine print, they can do it. The only time you have to announce third party participation is in lieu of policy and being informed. So, post HR notification, any and all internal calls can be monitored unannounced for quality reasons. Much like email, it's been litigated to death... Now if you didn't tell them, or you monitor a non-corporate asset, you have issues. Maybe they're that dumb, but I doubt it.