Quote:
Originally Posted by JOhn
He said they had no issues with the line, but they didn't detect my modem. SO it's either in my lines, or in the box or their lines.... in other words they have no idea why I'm not connecting  |
Have them ping your modem while plugged into the test jack at the demarc. If they don't see your modem there, it's gotta be the demarc, or the way it's wired. You are only responsible for what wiring is inside of your house. If they have to come fix their wiring or replace the demarc, do not let them try to charge you.