[Bump]

Originally Posted by Fire Me Boy!

FWIW, my experience with Progressive has been nothing short of incredible, even when they had no interest whatsoever in helping.

The latest - a few months ago someone backed into my wife's truck in a parking lot. The driver gave my wife false information - insurance that showed a current expiration, but in fact hadn't been in business for four years, bad phone number, etc. Well, we only carried liability on the truck. At that point, Progressive could have said, "You only carry liability, it's not our problem." They didn't do that. They went to work for three weeks trying to track down the driver based on vehicle description, an accurate VIN and name... and it worked. Then Progressive sent them a letter and a phone call telling them they're on the hook... long story short, after about two months, I drove to the lady's workplace and picked up a check for $1,600, and it was 100 percent thanks to work Progressive did that they were absolutely not obligated to do.

seriously?