Quote:
Originally Posted by petegz28
State Farm. Been with them for years for both home and Auto and our Rental as well. Never had a problem with them about anything and they have been nothing but nice, and very responsive when we have had to make a claim.
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Had 'em forever. They're a little more expensive, but they're a hell of a lot less headache. I've always been treated with the utmost respect by them and have never had to do more than present a receipt for a replacement helmet after my bike wreck or an estimate after I got rear-ended. They know that scraping up nickles isn't worth losing market share so they do their damndest to keep their customers happy.
That said, if millions were on the line (we don't know, but this couldn't have been a small balance), they'd probably put up something of a fight. It's certainly not a pleasant thing to have happen, but it does make some sense from their perspective. I've seen plenty of SF's file notes and ultimately they do some very very detailed vetting before denying a claim. Progressive may not do as much, but if they denied this claim, it probably wasn't just spite - they probably had what they felt was a legitimate reason.
The only distinction between SF and Progressive here may be that SF is a mutual company not a corporation so it answers to its policyholders rather than stockholders. In the end, however, any insurance company (or really any business at all for that matter) is going to try to protect itself and I can't really fault them for it.