Quote:
Originally Posted by acesn8s
It's bad all the time. It becomes nonexistent during rush hour. Internet is slower than dial up.
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sounds like it might be a capacity issue on the 3G EVDO T1s. Just a general first guess.
switch ops should be able to do is adjust the number of T1s carrying EVDO into the radios. so if there are 4 T1s; and 3 are assigned to voice, they should be able to bump it up to 2 and 2 to accomodate data traffic. Generalizing here. Granted - all contingent on them being notified of the dopped calls etc.
Probalby the best bet is to either go to the store, or contact customer service to see what the number of dropped calls are.
I'm almost positive that the stores have access to reporting by the carrier in terms of dropped/blocked calls etc and should be able to corss-reference to an area and/or cell-site. Hopefully that will kick them off to get the switch to adjust the T1s.
I've had to notify Sprint RF in the past when we bring up a site; so they can get it into their database and begin tracking such things.