If you are on IE-10, it has been causing all kinds of issues. You might go to the menu bar on top, click "help", "about Internet Explorer", and see if 10 is the one you are on at the moment. It has been pushed through automatic updates so it very well needs to be downgraded back to IE9. When you open "about internet explorer" uncheck the box for allowing updates, close it out, go to Start > Control Panel > Programs and Features > look in the upper left hand corner to see installed updates, find "Windows Internet Explorer 10" and uninstall it. After restart, open your IE browser again and see if that works. Like everyone who has posted before me, Chrome and Firefox are the better way to go.
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