Quote:
Originally Posted by Eureka
I sold cars for about a decade 1999-2012. Recently just went car shopping on lots for the first time and it was an eye opening experience. Having had the experience of what it was like in their shoes I tried to be a cool customer. I went to 6-7 lots around my area and the stuff I ran into was NO business cards, no asking for info, NO follow up when they did get our info (I emailed a place far away and they called twice), taking calls while with a customer, lighting up a cigarette when with customer, not one walk around. Seems things have changed since I was a salesperson and maybe that's the market now.
In the end we ended up buying a car from I guy who we felt comfortable with. Lots of basic things that are said about buyers in training are really true. I ended up buying something completely different then what I started out looking at and the color really didn't matter in the end. Joe Verde was right!
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That's crazy. They have a dealer school around here for car salesmen and it was a really good course. Taught a lot about the business.
Sounds like your area needs one.