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Originally Posted by ThaVirus
I'm a beginner so I've got about a thousand, but I figure I'll just wade in there and learn for myself.
Just curious if anyone had any rave reviews or horrible experiences to share.
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I started with them just because our work Simple IRAs go there, but I've since opened up a couple Roths for my wife and I as well. I also use their checking account, which is nice because they refund ATM fees anywhere in the world. (Not great if you frequently need to deposit cash, though.)
If you're just getting started, I'm a fan of their target date index funds. Nice, diverse portfolio that shifts over time, has minimal fees, and takes very little effort. Obviously you can do a lot more than that if you want. Rain Man could tell you about their stock trading stuff - he does a lot more of that than I do.
I haven't really needed much from them, but any time I've needed it their customer service reps (primarily via chat for me) have been knowledgeable and helpful.